Loan Servicing Benchmarking Study 2010

Servicing technology:

revolution or evolution?

Midas Studies launches an industry wide, independent loan servicing benchmark study for 2010. Directors of Midas Studies, Martyn Ellison and Richard Pike, look at what has been learnt from the “pre-crunch technological originations revolution”, and what loan servicers could be offering their clients and borrowers to increase performance levels with minimum impact on operations themselves.

“You used to focus on applicants…now you need to focus on those applicants who are now your long term customers...but do they get the right focus and service from your systems and technologies?”

To read the full article from Mortgage Finance Gazette click here.

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